Returns
Return Policy:
I don't provide refunds for my orders, but I will try my best to accommodate your request. My goal is to always provide great products and service for my customers- my company would not exist without you! If you aren't happy with your purchase, please email me at info@dreamstudioco.com
Stolen Packages and Delivery Issues:
Please ensure you're inputting the correct shipping address at checkout. If the carrier fails to deliver your package due to an incorrect address, there will be a shipping charge applied at the full rate (not discounted) to reship your order. If your package is stolen, please file a claim with the carrier for a full refund
Damages during shipment:
Please reach out within 48 hours of receiving your order and include photos with a detailed description in your email. I will do my best to replace or refund products damaged during shipment.
*Please note that due to the nature of my products, used products cannot be returned or refunded.
*Return shipping fees are non refundable.
*To be eligible for a return, your item must be unused and in its original packaging.